Operations Manual

This manual is a binding part of the Agreement or Contract between the Area Authority and providers of Medicaid and State Funded services. The intent of this manual is to reference detailed information and where possible require the same statewide procedures as part of any Agreement or Contract between an Area Authority/County Program and a provider agency.

This manual does not include information about DHHS endorsement procedures that take place prior to any Agreement with a Medicaid Provider. Rather, it includes only information pertinent to the performance of the Medicaid Agreement (“Agreement”) or State Funded Contract (“Contract”), whichever applies.

Information or procedures, which pertain only to Medicaid providers or only to State Funded providers, are identified.  The absence of this designation means that the information or source document pertains to both types of providers. References to the Area Authority policy and procedures means that the local LME may insert their own information and that statewide applications do not apply at this time.